Complimentary Webinar
Leveraging Genesys Gamification for Improved Agent & Customer Experiences
Leveraging Genesys Gamification for Improved Agent & Customer Experiences
Thursday, August 29, 2024 | 10:00 - 10:30 AM PST
Join us and discover how Genesys gamification can elevate your contact center by boosting both agent performance and customer satisfaction. In this session, our experts will dive into the core principles of gamification, offering insights into how increased visibility and self-correction drive continuous improvement. Plus, you'll learn how to create engaging profiles and metrics that foster accountability and make daily tasks more enjoyable. Don't miss this opportunity to equip your team with the tools to transform mundane routines into motivating challenges that enhance overall productivity.