Fireside Chat

Beyond the Metrics: Strategies to Reverse CX Decline and Build Brand Loyalty

cf3d0921-4085-9605-a647-604bd11c0ecf
Brought to you by InflowCX & Brightmetrics

Beyond the Metrics: Strategies to Reverse CX Decline and Build Brand Loyalty

Thursday, October 17, 2024 | 10:00 - 10:30 AM PST 

The current trend of declining customer experience (CX) quality poses a significant risk to brand loyalty and retention. Join InflowCX and Brightmetrics for a Fireside Chat where we'll explore the driving factors behind CX decline and discuss innovative strategies to reverse this trend, ultimately building stronger brand loyalty.

Key Highlights:

  • Uncover the common denominators driving CX decline across industries
  • Discover successful strategies employed by companies to counter negative CX trends
  • Gain actionable insights to improve your CX strategy immediately

Our experts will provide practical approaches to enhance customer relationships in today's competitive landscape. Join the conversation to gain the insights and tools needed to transform your customer experience and drive long-term business success.

View More Webinars

Register Now!

Panelists

Peter Hornberger headshot

Peter Hornberger

Vice President of Sales, Brightmetrics

mike

Mike Dolloff

Chief Revenue Officer, InflowCX

Resources